We may collect personal information about you when you use our website or mobile apps (“online services”), and otherwise interact with us. The information we collect falls into three categories: (a) information you provide us; (b) information we collect through automated methods; and (c) information we collect from other sources.

We may combine the information you provide us, with information that is collected through automated methods, and with information we receive from other sources.

We collect information you provide us

You may provide the following information to us:

Personal details, such as your name, postal and email addresses, phone number, date of birth and other contact information, when you register with our online services, or contact us by phone or through our online services; Transaction information, including information about the products you buy, prices, method of payment and payment details; account information, such as your username or password (or anything else that identifies you) used to access our online services or to buy or use our products and services;

Profile information, including products and services you like, or times you prefer to visit us; and other personal information you choose to give us when you interact with us.

We collect information through automated methods

We may use automated technology to collect information from your computer system or mobile device when you visit our restaurants, use our online services, or in-restaurant technology. Automated technology may include cookies, local shared objects, and web beacons. There is more information below about cookies and other technologies.

We may collect information about your internet protocol (IP) address;

Computer or mobile-device operating system and browser type;
Type of mobile device and its settings;
Unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device;
Device and component serial numbers;
Advertising identifiers (for example, IDFAs and IFAs) or similar identifiers; Referring website (a site that has led you to ours) or application;
Online activity on other websites, applications or social media;
Communications to us or regarding us on social media; and activity related to how you use our online services, such as the pages you visit on our sites or in our mobile apps.

Our online services and technology may collect information about the exact location of your mobile device or computer using geolocation and technology such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. For most mobile devices and computer systems, you are able to withdraw your permission for us to collect this information by using the device or web-browser settings. If you have any questions about how to prevent us from collecting exact information about your location, we recommend you contact your mobile-device service provider, the device manufacturer, or your web-browser provider. Some online services and technology may not work properly without information about your location. If you would like us to delete information we have collected which could identify your location, please contact us at the address, phone number or email address below. By law, we may need to keep certain information.

We collect information from other sources

We may also collect information that is publicly available. For example, we may collect information about you when you interact with us through social media.

We use your information to:

• Process orders and appointments.

• Provide personalized recommendations.

• Enhance website functionality and improve user experience.

• Communicate updates, promotions, or important service changes.

• Ensure compliance with legal and security requirements.

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party vendors who assist in order fulfillment, payment processing, and website analytics.

• Legal Authorities: If required by law or to protect our rights and security.

• Marketing & Advertising Partners: For promotional activities, only if you have given consent.

We implement security measures to protect your personal information from unauthorized access. We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

You have the right to:

• Access, update, or delete your personal data.

• Opt-out of marketing communications at any time.

• Restrict or object to certain data processing activities.

• Request a copy of the personal data we hold about you.

Elara's website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this Privacy Policy periodically. Any changes will be reflected with a revised "Last Updated" date. We encourage you to review this page regularly.

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

• Email: support@elara.framer.website

• Phone: (800) 555‑0175

Thank you for trusting Elara with your privacy.